Effective Date: September 29, 2026
MVP Insurance Services LLC ("MVP Insurance Services," "MVP," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how MVP Insurance Services LLC collects, uses, protects, and retains information when you visit https://mvpinsuranceservicesllc.com, communicate with us, request insurance-related information or services, interact with our website technologies, or choose to communicate with us by text message.
Legal Business Name: MVP Insurance Services LLC
Website: https://mvpinsuranceservicesllc.com
Mailing Address: 102 Crosswinds Ct NE, Warren, Ohio 44484
Phone: (330) 717-4523
Email: support@mvp-insuranceservices.com
Scope and Acceptance
This Privacy Policy applies to personal information collected through our website, communications with our business, and services that link to or reference this Privacy Policy.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy. Participation in our SMS program is optional and is subject to the additional terms described below and in our Terms & Conditions.
This Privacy Policy does not apply to websites, applications, or services operated independently by third parties, including insurance carriers or other third-party services that may be linked from our website.
Information We Collect
Depending on how you interact with MVP Insurance Services LLC, we may collect information that you voluntarily provide, information generated through your interaction with our website, and limited technical information associated with website operation.
Information You Provide
Information you choose to provide may include:
- Your name
- Email address
- Telephone or mobile phone number
- State or general location
- Information relating to an insurance inquiry
- Appointment preferences
- Information you provide while communicating with our representatives
- Information you submit through website communication features
- Communications, questions, requests, or other information you choose to provide
- SMS consent preferences and records when you independently choose to opt in to text messaging
Please do not provide information through the website that is unnecessary for the insurance inquiry or communication you are initiating.
Information Collected Automatically
When you use our website, certain technical information may be collected automatically by our website platform, hosting provider, analytics technologies, or similar website tools. This information may include:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring pages
- Pages visited
- Approximate date and time of website activity
- General website interaction information
- Cookies or similar technical identifiers
The specific information collected may depend on the technologies active on the website at the time of your visit.
How We Use Information
MVP Insurance Services LLC may use information we collect to:
- Respond to insurance inquiries
- Provide information requested by prospective or existing customers
- Discuss insurance-related options and services
- Schedule and manage appointments
- Send appointment reminders when authorized
- Follow up regarding information or services a visitor requested
- Communicate with prospective and existing customers
- Provide educational insurance information
- Send marketing or promotional communications when the individual has separately consented to receive them
- Maintain records of communications and customer interactions
- Provide customer support
- Operate, maintain, secure, and improve our website and business systems
- Detect or prevent misuse, fraud, security incidents, or other prohibited activity
- Maintain records of communication preferences and consent
- Comply with applicable legal, regulatory, administrative, or recordkeeping requirements
- Protect the rights, property, security, and legitimate business interests of MVP Insurance Services LLC and its customers
We use personal information only for legitimate business purposes consistent with the circumstances in which the information was collected and applicable law.
Mobile Information and SMS Consent
MVP Insurance Services LLC operates the MVP Insurance Services LLC SMS Program for prospective and existing customers who voluntarily consent to receive applicable text messages.
The SMS program may include responses to insurance inquiries, appointment scheduling, appointment reminders, follow-up regarding insurance information requested by the individual, educational insurance information, and occasional marketing or promotional messages concerning insurance products or services offered by MVP Insurance Services LLC.
For the SMS program covered by this policy, SMS consent is collected through the HighLevel Chat Widget installed on https://mvpinsuranceservicesllc.com. A visitor who uses the Chat Widget may independently choose the applicable SMS consent option or options. Marketing and informational consent are collected independently, and neither consent option is preselected.
Providing a mobile phone number by itself does not constitute consent to receive SMS marketing messages. Consent to receive text messages is voluntary and is not a condition of purchasing any product or service.
Message frequency is up to 4 messages per month, although frequency may vary based on your interaction with MVP Insurance Services LLC and the communication options to which you consented. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP, call (330) 717-4523, or email support@mvp-insuranceservices.com.
The following applies specifically to mobile information, text-message opt-in information, and SMS consent:
“No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
We may use service providers that provide technical or operational support necessary to facilitate communications, customer service, website functionality, or other support services on our behalf. Any such support-related use does not authorize those providers to use text messaging originator opt-in data or consent for their own marketing or promotional purposes.
Service Providers
MVP Insurance Services LLC may use service providers to perform limited operational functions on our behalf, such as website hosting, customer communication technology, data storage, security, analytics, customer service support, and communications infrastructure.
These providers may receive only the information reasonably necessary to perform services for MVP Insurance Services LLC and are expected to handle information according to applicable contractual and legal obligations.
For clarity, text messaging originator opt-in data and consent are excluded from any disclosure that would allow third parties or affiliates to use that information for marketing or promotional purposes. Mobile information and SMS consent are handled in accordance with the "Mobile Information and SMS Consent" section above.
Cookies, Analytics, and Website Technologies
Our website may use cookies and similar technologies that help the website operate, remember preferences, understand general website usage, improve performance, maintain security, or support analytics.
Cookies are small data files that may be stored on your device when you visit a website. Depending on your browser and device settings, you may be able to block, delete, or limit cookies.
Disabling certain cookies may affect the operation or functionality of portions of the website.
We do not represent that every visitor will encounter the same cookies, analytics technologies, or website functionality because website technologies may change over time.
Data Security
MVP Insurance Services LLC takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, communication platform, or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.
You are responsible for using reasonable care when transmitting personal information online and for protecting any devices or accounts you use to communicate with us.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining customer and communication records, providing requested services, maintaining consent and opt-out records, satisfying legitimate business needs, and meeting applicable legal or regulatory obligations.
Retention periods may vary depending on the type of information, the nature of the relationship, and applicable legal or operational requirements.
SMS opt-out and consent records may be retained as reasonably necessary to document communication preferences and help ensure that those preferences are honored.
Your Choices
You may choose not to provide certain personal information. However, doing so may limit our ability to respond to a request or provide certain services.
SMS Communications
Participation in the MVP Insurance Services LLC SMS Program is voluntary.
To stop receiving SMS messages, reply STOP to a message. After an opt-out request is processed, you may receive a final confirmation message acknowledging the request where permitted or required.
For SMS assistance, reply HELP, call (330) 717-4523, or email support@mvp-insuranceservices.com.
Opting out of SMS communications does not necessarily prevent MVP Insurance Services LLC from communicating with you through other channels when legally permitted and appropriate, such as responding to a communication you initiate.
Email Communications
If you receive promotional email communications from us, you may use any unsubscribe method included in the communication where applicable. You may also contact us at support@mvp-insuranceservices.com regarding communication preferences.
Browser and Cookie Controls
You may be able to manage cookies and similar technologies through your browser or device settings. The controls available to you depend on the browser, device, and technologies being used.
Children's Privacy
Our website and services are intended for adults seeking insurance-related information and services. They are not directed to children under 13.
MVP Insurance Services LLC does not knowingly collect personal information online from children under 13. If we become aware that personal information from a child under 13 has been collected in circumstances where parental consent was required, we may take reasonable steps to delete the information.
If you believe a child has provided personal information to us inappropriately, please contact us at support@mvp-insuranceservices.com.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties, including insurance carriers, service providers, or informational resources.
MVP Insurance Services LLC does not control the privacy practices, content, security, or availability of independently operated third-party websites. When you leave our website, the privacy policies and terms of the third-party service may apply.
The inclusion of a link does not, by itself, mean that MVP Insurance Services LLC controls or is responsible for that third party.
States Where We Operate
MVP Insurance Services LLC currently identifies its service area as including:
Alabama, Arizona, Arkansas, California, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, and Wisconsin.
Availability of particular insurance products, services, carriers, or options may differ by location and individual circumstances.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, communications programs, legal requirements, or other operational considerations.
When we make changes, we may update the effective date shown at the top of this Privacy Policy. The version posted on our website will be the current version unless otherwise stated.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
Questions about this Privacy Policy, privacy practices, or communication preferences may be directed to:
MVP Insurance Services LLC
Mailing Address: 102 Crosswinds Ct NE, Warren, Ohio 44484
Phone: (330) 717-4523
Office Phone: (614) 800-4104
Email: support@mvp-insuranceservices.com
Website: https://mvpinsuranceservicesllc.com