Effective Date: September 29, 2026
These Terms & Conditions ("Terms") govern your use of the MVP Insurance Services LLC website, communications with MVP Insurance Services LLC, and participation in the MVP Insurance Services LLC SMS Program.
Legal Business Name: MVP Insurance Services LLC
Website: https://mvpinsuranceservicesllc.com
Mailing Address: 102 Crosswinds Ct NE, Warren, Ohio 44484
Phone: (330) 717-4523
Email: support@mvp-insuranceservices.com
Acceptance of Terms
By accessing or using the MVP Insurance Services LLC website, you agree to use the website in accordance with these Terms and applicable law.
If you voluntarily enroll in the MVP Insurance Services LLC SMS Program, the additional SMS/Text Messaging Terms below also apply to your participation in that program.
If you do not agree with these Terms, you should discontinue use of the website. Participation in SMS communications is optional and is not required to purchase products or services.
Website Purpose and Informational Nature
MVP Insurance Services LLC provides insurance-related information and support, including responding to insurance inquiries, discussing available coverage options, scheduling appointments, following up regarding requested insurance information, and providing related customer communications.
Information presented on this website is intended for general informational purposes and to help consumers begin a discussion about insurance-related needs and available options.
Website content does not, by itself, create insurance coverage, bind coverage, amend an insurance policy, guarantee eligibility, or establish the terms of an insurance contract.
Any insurance policy, coverage, premium, benefit, exclusion, limitation, eligibility determination, or other policy term is governed by the applicable insurer's policy documents and requirements.
No Guarantee of Coverage, Availability, Pricing, or Eligibility
Information appearing on the website or provided in preliminary communications does not guarantee that any particular insurance product, plan, carrier, coverage option, benefit, premium, rate, price, or eligibility determination will be available to a particular person.
Insurance availability, eligibility, pricing, coverage, and policy terms may depend on factors including location, carrier requirements, individual circumstances, applicable enrollment periods, underwriting requirements where applicable, and other factors outside MVP Insurance Services LLC's control.
A request for information, conversation with MVP Insurance Services LLC, website interaction, appointment, quote request, or other inquiry does not by itself create or bind insurance coverage.
You should review applicable policy documents and carrier materials before making insurance decisions.
No Government Affiliation
Unless expressly stated otherwise in connection with a particular service or resource, MVP Insurance Services LLC is a private business and is not a government agency.
MVP Insurance Services LLC is not connected with the Federal Medicare program. Information concerning Medicare or other government programs is provided for informational and insurance-support purposes and should not be interpreted as communication from a government agency.
User Responsibilities
When using our website or communicating with us, you agree to:
- Provide information that is accurate to the best of your knowledge
- Use the website and communication systems only for lawful purposes
- Avoid attempting to interfere with the operation, security, or availability of the website
- Avoid submitting malicious code, automated attacks, or other harmful material
- Avoid impersonating another individual or misrepresenting your identity
- Avoid using the website or communication systems to harass, threaten, abuse, or unlawfully contact another person
- Avoid attempting to obtain unauthorized access to systems, accounts, records, or information
- Review insurance policy documents and carrier information applicable to any coverage you are considering
You are responsible for the accuracy and completeness of information you choose to provide.
Intellectual Property
Unless otherwise indicated, the content presented on the MVP Insurance Services LLC website, including original text, graphics, branding, page designs, and other materials created for MVP Insurance Services LLC, may be protected by copyright, trademark, or other intellectual property laws.
You may use website content for ordinary personal and informational purposes. You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without authorization except as permitted by applicable law.
Third-party names, logos, trademarks, content, or materials appearing on the website remain the property of their respective owners.
Third-Party Links and Services
Our website may contain links to independently operated third-party websites or services, including insurance carrier websites, informational resources, or technology providers.
Third-party websites and services are governed by their own terms, policies, and practices. MVP Insurance Services LLC does not control and is not responsible for the content, security, availability, privacy practices, or operation of independently operated third-party websites.
The inclusion of a third-party link does not, by itself, constitute a guarantee regarding the third party or its services.
SMS/Text Messaging Terms
Program Name
The program is known as the MVP Insurance Services LLC SMS Program.
Sender
Messages sent through this program are sent by or on behalf of MVP Insurance Services LLC.
Program Description and Types of Messages
The MVP Insurance Services LLC SMS Program is a mixed-use messaging program that may include informational, service-related, and occasional marketing or promotional communications.
Depending on the consent you provide and your interactions with MVP Insurance Services LLC, messages may include:
- Responses to insurance inquiries
- Appointment scheduling communications
- Appointment reminders
- Follow-up regarding insurance information you requested
- Educational insurance information
- Occasional marketing or promotional communications relating to insurance products and services offered by MVP Insurance Services LLC
The type of SMS messages you receive depends on the consent option or options you voluntarily select.
How SMS Consent Is Obtained
For the SMS program covered by these Terms, prospective and existing customers may voluntarily opt in through the HighLevel Chat Widget installed on https://mvpinsuranceservicesllc.com.
The Chat Widget allows the visitor to independently choose whether to provide applicable SMS consent. Merely providing a phone number does not, by itself, constitute consent to receive SMS marketing messages.
Marketing and informational SMS consent are presented as separate, optional consent choices. Neither consent option is preselected.
You may interact with MVP Insurance Services LLC without agreeing to receive marketing text messages.
Separate Informational and Marketing Consent
Where applicable, the HighLevel Chat Widget provides separate optional consent for informational/service-related text messages and marketing/promotional text messages.
Selecting one category does not automatically constitute consent to the other category.
Consent applies to communications from MVP Insurance Services LLC and is not permission for unrelated businesses to send you marketing or promotional text messages.
Consent Is Not a Condition of Purchase
Your consent to receive SMS or MMS messages from MVP Insurance Services LLC is voluntary.
Consent to receive text messages is not a condition of purchasing any product or service.
Message Frequency
You may receive up to 4 messages per month from the MVP Insurance Services LLC SMS Program.
Actual message frequency may vary depending on your interactions with MVP Insurance Services LLC, the nature of your inquiry, appointment activity, and the categories of communications to which you consented.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier's standard messaging, data, or other charges may apply to messages sent or received through the program. MVP Insurance Services LLC does not control charges imposed by your wireless carrier.
Opting Out
You may stop receiving SMS messages at any time by replying:
STOP
to a message from MVP Insurance Services LLC.
After submitting an opt-out request, you may receive a final confirmation message acknowledging that your opt-out request has been processed where permitted or required.
Your request to stop SMS messages applies to the applicable SMS program. It does not necessarily prevent communications through other channels when those communications are otherwise permitted by law.
Getting Help
For assistance with the MVP Insurance Services LLC SMS Program, reply:
HELP
You may also contact:
Phone: (330) 717-4523
Email: support@mvp-insuranceservices.com
Supported Carriers and Carrier Disclaimer
SMS delivery depends on your wireless carrier, device, network availability, and other technical factors outside the control of MVP Insurance Services LLC.
Carriers are not liable for delayed or undelivered messages.
MVP Insurance Services LLC cannot guarantee that every SMS or MMS message will be delivered or received within a particular period.
Mobile Information and Consent
MVP Insurance Services LLC does not share mobile information with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent are not shared with third parties for their marketing or promotional use.
Information may be provided to subcontractors or technology providers strictly as necessary to support services such as customer service or communications infrastructure. Such support-related access does not authorize the use of text messaging originator opt-in data or consent for independent marketing or promotional purposes.
Ending or Modifying the SMS Program
MVP Insurance Services LLC may modify, suspend, or terminate all or part of the SMS program when reasonably necessary or as permitted by applicable law.
We may also change the telephone number, technology provider, message content, or operational features used to provide the program.
If changes materially affect applicable terms, we may update these Terms or provide other notice where required.
Privacy Policy
Information collected in connection with the MVP Insurance Services LLC SMS Program is handled according to the MVP Insurance Services LLC Privacy Policy.
The Privacy Policy is available at:
The Privacy Policy includes additional information concerning mobile information, SMS consent, data handling, retention, security, and communication preferences.
Website Availability
We attempt to maintain the website and related services in reasonable working order, but we do not guarantee uninterrupted or error-free access.
Website functionality may occasionally be unavailable because of maintenance, technical issues, telecommunications failures, security events, third-party service interruptions, or circumstances outside our reasonable control.
We may modify, suspend, discontinue, or replace website features as reasonably necessary.
Disclaimer
To the extent permitted by applicable law, the website and general informational content are provided on an "as available" basis.
MVP Insurance Services LLC makes reasonable efforts to provide useful and accurate information but does not guarantee that all website information will always be complete, current, error-free, or applicable to every person's circumstances.
Insurance policy terms, carrier materials, official plan documents, and applicable law control where they differ from general information appearing on the website.
Nothing on the website should be interpreted as a guarantee that an insurance application will be accepted, that a particular plan or product will remain available, or that coverage will meet every user's individual needs.
Limitation of Liability
To the extent permitted by applicable law, MVP Insurance Services LLC will not be responsible for indirect, incidental, special, consequential, or similar damages arising solely from the use of, inability to use, or reliance on general informational website content.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
These Terms also do not alter rights or obligations established by an applicable insurance policy or other binding agreement.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims directly resulting from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.
This provision is not intended to impose responsibility on you for conduct or circumstances for which liability cannot lawfully be assigned to you.
Governing Law
These Terms will be governed by the laws of the State of [INSERT GOVERNING STATE], without regard to conflict-of-law principles, except where applicable federal law or another jurisdiction's mandatory law controls.
Any dispute concerning these Terms will be handled in accordance with applicable law and any other binding agreement between the parties.
Changes to These Terms
MVP Insurance Services LLC may update these Terms periodically to reflect changes to the website, business operations, SMS program, technology, legal requirements, or other relevant practices.
When these Terms are updated, the effective date at the top of the page may also be updated.
Your continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
Changes to SMS participation or consent will be handled in accordance with applicable law and messaging requirements. An update to these Terms does not, by itself, create consent to receive a category of SMS communications to which you did not previously agree.
Contact Information
Questions about these Terms or the MVP Insurance Services LLC SMS Program may be directed to:
MVP Insurance Services LLC
Mailing Address: 102 Crosswinds Ct NE, Warren, Ohio 44484
Phone: (330) 717-4523
Office Phone: (614) 800-4104
Email: support@mvp-insuranceservices.com
Website: https://mvpinsuranceservicesllc.com